TERMS OF USE AND CONDITIONS
Beauty Collection is a trade name of the company IOANNIS MICH. KARAPETAKOS KAI SIA OE, with registration number 46561722000, VAT number 998669214, DOU CHALKIDOS, is based in Chalkida at the address Ermou 23.
The construction and management of the website, www.beautycollection.gr, has been carried out through a platform that supports the most modern and strictest security measures (PCI DSS). The platform is certified as PCI (Level 1 PCI DSS).
OBLIGATIONS OF USERS
Users of the Beauty Collection website must comply with all rules of law whether domestic, European or international law and refrain from any illegal, anti-commercial, unfair and/or abusive use of the content and services of the Beauty Collection website behavior during the use of and in relation to it, and not to carry out acts and / or omissions that may cause damage of any kind to the website of the Beauty Collection or to third parties for any reason.
MODIFICATION OF GENERAL TERMS
The Beauty Collection reserves the right to modify at any time, without prior notice to visitors / users, the present General Terms of Use and the content of the website by simply announcing it from the website itself or in another way. Visitors / users of the website must check each time for any changes, modifications of the General Terms of Use of the website of the Beauty Collection. and in case they continue to use its website, this use constitutes an express acceptance of any kind of modifications and / or changes. To Beauty Collection, reserves the right at any time to temporarily and / or permanently interrupt the operation of part or even the whole of this website with or without warning to its visitors / users. In any case, the Beauty Collection, reserves the right to interrupt the use and / or general access to this website to those visitors / users who violate at its discretion of the Beauty Collection the content of these General Terms of Use of the website.
WEBSITE SECURITY
The online store, www.beautycollection.gr, supports secure payments for all credit and debit cards through an interface with the Viva Payments service through a simple redirect, to the 100% secure and easy-to-use environment of VIVA Payments. During the process of making credit card payments, credit information is protected with method of encryption and are registered directly in the secure systems of VIVA Payments. The data remains encrypted and is not disclosed to any 3rd party.
Viva Payments is a Payment Institution licensed by the Bank of Greece. The same basic principles of confidentiality and privacy that govern banking also apply to Viva Payments. Viva Services has obtained PCI Data Security Standard (PCI DSS) certification and implements the required security policy, which is evaluated through continuous audits by a certified auditor. To ensure the confidentiality of data transfer, the EV SSL-128bit encryption protocol is used.
MEMBER REGISTRATION
Registering as a member of the Beauty Collection is done by your own choice and is not a mandatory process if you complete your purchases from our online store. For this reason, we never collect information concerning the personal data of our users except for the necessary information that he voluntarily provides us for the completion of the purchase. For the registration process, the user needs to be transferred to the page (top right in the REGISTRATION section) and do " CREATE AN ACCOUNT" otherwise he can do it during the process of completing the purchase where he will be asked for the necessary personal information to complete it and then accept the general terms of use website. The personal information you provide us during your registration must be true and you must inform us of any changes. These information will be used to inform you about the progress of your order, the history of your transactions, etc. as well as for the provision of advertising and promotional material regarding the products and services of our Company.
ORDERS
All orders are shipped from our main store located in Chalkida, at Ermou 23. The prices of our products are listed in Euro currency and include value added tax (VAT).
After choosing the product you want, press "ADD TO CARD" on the button that appears under the product. The product will automatically be transferred to your shopping cart where you can change the quantity, delete the product or continue shopping with other products.
After you have finished selecting the items, press the "COMPLETE ORDER" button in the shopping cart and follow the steps to complete the purchase by entering the shipping and payment information.
PERSONAL DATA AND PRIVACY POLICY
The management and protection of the personal data of the visitor/user of the website is governed by the terms herein and the relevant provisions of Greek Law. Our company ensures full compliance with the principles of the General Data Protection Regulation regarding the data we receive from customers and visitors to our website.
To make purchases from www.beautycollection.gr, you will be asked to provide your personal information. In particular, you will need to provide your real name, phone number, email address and perhaps other information that will be requested. In addition, you will be asked to provide the payment details you submit and to confirm that you are the person referred to in the information you have provided.
The reason why we collect and process data, after your consent, has to do with:
Complete the transaction and purchase through the Website the products that interest you.
Your update on new discounted products and offers.
Promote products and inform you about new services.
RIGHTS REGARDING YOUR PERSONAL DATA
Under data protection law, you have rights of which we must inform you. The rights you can exercise are the following:
- The right of access
You have the right to ask us, at any time, for access to your personal data. There are some exceptions, which means you may not always receive all the information we process.
- The right to rectification
You have the right, at any time, to ask us to correct information that you believe is inaccurate. You also have the right to request the completion of information that you consider incomplete.
- The right to erasure
You have the right to ask us to delete your personal data in certain circumstances.
- Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing
You have the right to object to the processing of your personal data.
- Your right to data portability
This only applies to the information you have given us. You have the right to request that we transfer the information you have given us to another organization or give it to you. The right only applies if we process information based on your consent, or entering into a contract and the processing is automated.
INTELLECTUAL RIGHTS
Copyright in all software and content made available to you through this website remains the property of Beauty Collection and is protected by copyright laws around the world. You may save, print and display the content provided to you solely for your personal use. You may not modify, translate or create a derivative work based on any software or accompanying documents provided by Beauty Collection. All the contents of the Website, including marks, logos, texts, graphics, images, photographs and software, are the property of the Company and are protected by Greek and International Legislation. Furthermore, the design and presentation of the Website, as well as its settings, are also the property of the Company. Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual provider of the above content of the Website is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the Company or any other legal owner of the above copyrights. The appearance of the above content on the Website cannot in any way be perceived as a transfer or assignment of a license or right to use any of the above elements. Otherwise, the above actions may constitute an infringement of the intellectual property rights of the company, which reserves the right to claim any positive and consequential damage caused to it in accordance with the provisions of the current legislation.
PROHIBITIONS
You must not misuse this Website. You will not: 1) encourage a criminal offense 2) transmit or distribute a virus, trojan, worm, logic bomb or place any other material that is malicious, technologically harmful, breaches trust or in any way offensive or obscene 3) hack any aspect of the Service 4) corrupt data 5) cause annoyance to other users 6) violate the rights of ownership of any other person, send unsolicited advertising or promotional materials, commonly referred to as "spam" 7) attempt to affect the performance or functionality of any computers or through this Website. We will not be liable for any losses or damages caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect computer equipment, computer programs, data or other proprietary material due to the use of this Website or in downloading any material posted on it or on any website linked to it.
COOKIES POLICY
Cookies are small text files that are installed on your computer or electronic device, through the browser you use when you visit Beauty Collection. On the website, www.beautycollection.gr, we use cookies, small file texts with information about your navigation on the website, whose main goal is to improve your experience as a user of our website. Cookies help us to collect information necessary to measure the effectiveness of the Website, improving and upgrading its content, adapting it to the demand and needs of Users, as well as to measure the effectiveness of the presentation and promotion of the Beauty Collection on third-party websites. None of the Cookie files used on the Website collects information that identifies you personally and does not gain knowledge of any document or file from your computer. For the collection and processing of your personal data, please visit the Data Protection Policy. The data collected by cookies may include the type of browser you use, the type of computer, its operating system, online service providers and other such information. In addition, the Website's information system automatically collects information about the locations you visit and about the links to third-party websites you may choose through our Website.
DATA USAGE OF SKROUTZ SERVICES
Our company, in order to continuously assess and improve the quality of the services it provides to consumers, uses the Skroutz Analytics service, which operates with cookies. Through this service, provided that you have previously given your consent via Skroutz.gr, usage statistics are securely shared by us with Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also revoke any consent you may have given.
Our company, in order to continuously assess and improve the quality of the services it provides to consumers, uses the Skroutz Analytics service, which operates with cookies. Through this service, provided that you have previously given your consent via Skroutz.gr, usage statistics are securely shared by us with Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also revoke any consent you may have given.
Additionally, we inform you that if you have been directed to our online store through Skroutz.gr and make a purchase from us, data related to your specific purchase is securely shared by us with Skroutz as part of our commercial cooperation with Skroutz and your use of Skroutz services. The sharing of this data by us is done via cookies and is necessary for the financial settlement of this commercial cooperation, which you may have utilized. Due to this necessity, our legislation allows us not to request your consent for the sharing of this data. You can find more information in the privacy policy as well as the cookies policy of Skroutz.gr.
DATA PROCESSING
Cookies are a necessary factor for the functioning of our website. The main goal of our cookies is to improve your browsing experience. Cookies help us remember your preferences (language, country, etc.) while browsing and on future visits. The information collected in cookies allows, among other things, the improvement of the website, through the evaluation of the numbers and patterns of use, the adaptation of the website to the individual interests of the users, the improved speed of searches, etc. In some cases, with your prior consent we may use cookies, tags or other similar systems to obtain information that allows us to show you from our website or the websites of third parties or through any other means, advertisements based on the analysis of browsing habits you have.
SUBSCRIBE TO THE NEWSLETTER
You can stop at any time you want to receive informational and promotional emails from us since you have chosen at some point that you want to receive them. You can do this by unsubscribing from the newsletter list or by contacting us via email at info@beautycollection.gr. This action is not related to the fact that you will still receive emails about the progress of your order or your order basket.
METHODS OF PAYMENT
You can make your purchases from our online store in the following ways:
- REPLACEMENT
You can pay by cash on delivery, with a fee€1.50, at the moment you receive the products from the cooperating courier company. Payment is made in cash. No credit card required. Cash on delivery is only available in Greece for orders up to 500 euros.
- BANK DEPOSIT
You can make your purchases to an account with one of the partner banks you see below. In this case you will need to email us at info@beautycollection.gr the confirmation of your payment to the bank, for the amount you deposited, and in this case, your order will be completed with shipping, once the deposit appears in our account. Please quote your order number in your payment to avoid delays. This process can take up to 2 business days, depending on the bank's process. Finally, any bank charges should be covered by the customer. It is necessary that the cardholder is also the buyer who executed the transaction.
ALPHA BANK
Beneficiary name: IOANNIS KARAPETAKOS AND CO. OE (Beauty Collection)
SWIFT/BIC: CRBAGRAA
Account number: 200002002023126
IBAN: GR0701402000200002002023126
EUROBANK
Beneficiary name: IOANNIS KARAPETAKOS AND CO. OE (Beauty Collection)
SWIFT/BIC: ERBKGRAA
Account number: 00260213570200704318
IBAN: GR6602602130000570200704318
NATIONAL BANK OF GREECE
Beneficiary name: IOANNIS KARAPETAKOS AND CO. OE (Beauty Collection)
SWIFT/BIC: ETHNGRAA
Account number: 48800786898
IBAN: GR2901104880000048800786898
BANK OF PIRAEUS
Beneficiary name: IOANNIS KARAPETAKOS AND CO. OE (Beauty Collection)
SWIFT/BIC: PIRBGRAA
Account number: 5154068474979
IBAN: GR3601721540005154068474979
VIVA PAYMENT SERVICES
Beneficiary name: IOANNIS KARAPETAKOS AND CO. OE (Beauty Collection)
SWIFT/BIC: VPAYGRAA
IBAN: GR6070100000000968923719015
- PAYMENT BY CREDIT / DEBIT CARDS
You can pay for your purchases by charging your debit or credit card (VISA, MASTERCARD, DINERS, AMERICAN EXPRESS), as well as prepaid cards through an interface with the Viva Payments service through a simple redirect, in the 100% safe and easy-to-use environment of VIVA Payments. During the credit card payment process, you must fill in the number and expiration date of your credit card. In any case of purchase, the buyer must also be the owner of the card used for the transaction.
- PAYMENT THROUGH PAYPAL
During the PayPal payment process, you will be redirected to the PayPal page and there you must follow the instructions you will find on the specific website and then complete your order by paying with your PayPal account. You may be asked for additional identification information you and there may be delays in shipping if this is deemed necessary.
SHIPPING POLICY
SHIPMENT OF PRODUCTS TO GREECE AND CYPRUS
Shipments are made every day from Monday to Friday from 9 am to 2 pm (excluding Saturdays and holidays). Parcels are sent throughout Greece & Cyprus from our store in Chalkida, Ermou 23 (tel. +30 22210 86322).
- Ordersup to 69.90€ have a shipping cost of 3.5€. Free shipping for purchasesfrom €70 or more (only for Greece)
- For sending products to Cyprus, the shipping costs are €15
- The cash on delivery service is charged with an amount of 1.50€ and is valid exclusively for Greece up to the amount of 500€ (for larger amounts see other payment methods)
- All products, if available, are sent by ACS (courier) service and delivered within 2-5 working days from the order confirmation day (for Cyprus 7-12 days).
- Excluded are the cases for which it cannot be possible to transport the parcels due to weather conditions, strikes or holidays.
- In case you want to receive the package with your own courier service, then the transport costs are borne by you and the store is not responsible for any delays that may occur.
- Saturday deliveries are made after consultation with the customer by phone and there is anextra charge for transportation.
- Orders placed by 14:00 on working days (Monday-Friday) shipped the same day otherwise processed and shipped the next business day.
- Orders are delivered 9:00 - 17:00 at your location. Please ensure someone is available to collect and sign for your delivery. Otherwise, you will need to make arrangements with the courier to arrange delivery of your shipment.
- Collections from the store are accepted after telephone consultation (+30 22210 86322) for information on the availability of the products and other information.
SHIPMENT OF PRODUCTS TO THE REST OF THE COUNTRIES
All products, if available, are sent by courier and delivered within 7-12 working days (Monday-Friday) from the order confirmation day.
- Shipping costs are €20 with the DHL service within the European Union
- Shipping costs are €25 with DHL service outside the European Union
- The cash on delivery service is not available. All other payment methods that you can see on the page Payment Methods are valid.
RETURN POLICY
If for any reason you are not satisfied with your purchase, you can return them products within 14 days from the order delivery date. You can either replace your products or request a refund.
PRODUCT RETURN PROCEDURE
Within the 14-day period you have to decide regarding the Return of the product or any part of your order, you must complete the Product Return Form that you will find in your package as well as here. Fill out this form and place it inside the package for the courier company to collect.
From the moment we receive the parcel and we will examine whether the returned products are in their original quality condition and have not been removed from their tags. The products must not have been worn, used or soiled, must be sealed, complete and without any damage. The packaging of the returned product must be the one that normally accompanies the product and be in excellent condition.
As long as the above conditions are met, only then will we be able to process the request you submitted to us in the product return form.
- What appliesonly for Greece.Thefirst changeproduct(eg change of number, color, design or product)is doneno charge for the customer.Further returns / changes are charged with the amount of €6 by the partner courier company ACS or General Post.
- In case of cancellation of the order, the value of the product will be refunded. Shipping and cash on delivery fees are non-refundable.
- In the event of a return of an order (unclaimed or undeliverable) which has been paid upon completion, €6 shipping & return costs will be deducted from the final amount of the refund.
-For all other countries: Shipping, customs clearance and return costs are borne by the customer.
Shipping information for the return of parcels are as follows:
Ioannis Karapetakos and Co. Oe
Chalkida, TK 34100
Ermou 23
Tel: +30 22210 86322
COMMUNICATION
In any case that you need additional help, you can contact our store every day Monday-Saturday from 9 am. until 2 p.m. (except holidays) or via email at info@beautycollection.gr
REPLACEMENT OF PRODUCTS
- We can replace the product or products or part of the order that you returned to us with another color, size or code, if availability at that particular time is possible. In the event that replacement is not possible due to unavailability of the requested product, color, size, etc. we offer you alternatives such as using a credit voucher that we will send you for future purchases or a refund.
- In the event that incorrect or defective products were sold in the first place, you may not accept to receive the products or request their replacement. In the case of replacement, we will return the order to you with the corresponding correct ones without the charge of transportation costs, or if you wish, a refund will be made money.
- To return and exchange it product at your location you must fill in the product return form and place it inside the package for the courier company to pick up.
- All returned products must be in their original quality condition and not have these tags removed. The products must be in excellent condition, not worn, used and soiled, sealed, complete and without any damage. The packaging of the returned product must be the one that normally accompanies the product and be in excellent condition.
- Also, if the product you are returning has a security seal, it must not have been tampered with.
- We emphasize that you cannot return for hygiene reasons: earrings.
REFUND
- The refund process can begin immediately once the returned items are received at our store and checked to be in perfect condition and in their original condition.
- Refunds are made only to the original credit card, Paypal account or bank account used to pay for the order.
- Refunds are not made in our physical store, only remotely
- Refunds will be made within 30 calendar daysfrom the date we receive the product you returned to us. The processing time varies depending on the bank and the type of credit card. We can replace the product or products or part of the order that you returned to us with a different color , size or code, if availability at the specific time is possible.
- Credit in the form of a coupon for a future purchase from our online store is possible
COMMUNICATION
In any case that you need additional help, you can contact our store every day Monday-Saturday from 9 am. until 2 p.m. (except holidays) or via email at info@beautycollection.gr